Terms and Conditions
1. Introduction
Welcome to Elemental Allies (elementalallies.shop). By using this website and purchasing our handcrafted wire-wrapped crystal jewelry, you agree to comply with these Terms and Conditions. Please read them carefully.
2. Purchases & Payments
- All sales are processed securely through our checkout system.
- Prices and availability are subject to change without notice.
- We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity.
3. Product Representation & Disclaimer
- We strive to accurately represent our crystals, but due to variations in lighting and photography, colors and textures may appear slightly different in person.
- Each piece is unique, and minor variations in size, shape, or color are natural.
4. Refunds & Returns
- National Orders: Full refunds are available within 14 days of purchase.
- International Orders: Full refunds are available within 45 days of purchase.
- If an item arrives damaged or broken, customers must provide proof that the damage occurred during shipping.
- Refunds for damaged items will be processed as outlined in our Refund Policy.
- For further details, please refer to the Refund Policy page.
5. Intellectual Property
- All crystal history writeups sent to customers are original content and may not be copied, distributed, or used without permission.
- All product images, descriptions, and website content are the intellectual property of Elemental Allies.
6. Limitation of Liability
- Elemental Allies is not responsible for allergic reactions, injuries, or damages caused by the use or handling of our products.
- We do not guarantee any metaphysical or healing properties of crystals; any claims made are based on historical and cultural beliefs.
7. Governing Law
These Terms and Conditions are governed by the laws of the State of Connecticut, USA.
8. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.
9. Contact Information
For any questions, please contact us at elementalallies@outlook.com